Act on Specified Commercial Transactions

Seller Information

Business Name: Ozaki Masashi Print Studio
Representative / Operations Manager: Masashi Ozaki

Postal Code: 230-0071
Address: 5-10-20 Komaoka, Tsurumi-ku, Yokohama, Japan

Phone Number: +81-45-716-6647
Email Address: ozkhanga.shop@gmail.com

Prices and Shipping Fees

Product Prices

Please refer to the prices displayed on the website.
All prices are shown in Japanese Yen and include applicable consumption tax.

Shipping Fees

• Domestic Shipping within Japan: Free

• International Shipping: Free

Domestic shipments are mainly handled by Yamato Transport, and international shipments are mainly sent via EMS.

Please note that international orders may be subject to import duties, VAT (Value Added Tax), customs fees, or other charges imposed by the destination country. These charges are the responsibility of the customer.

Payment Methods and Timing

Accepted Payment Methods

Credit card payment and other available payment methods.

Please note that any bank transfer fees are the responsibility of the customer.

Payment Timing

Payment is processed and confirmed at the time the order is placed.

Delivery Time

Orders are usually shipped within 10 days after payment confirmation.

Returns and Exchanges

Except in cases of defective products, returns and exchanges are generally not accepted.

For damage occurring during shipping, compensation will be handled within the scope of insured shipping coverage.

Return Request Deadline

Please contact us within 3 days of receiving the product.

Return Shipping Costs

In the case of damage during shipping, return shipping costs will be covered by our studio.

Edition Numbers

Please note that customers cannot select specific edition numbers for print works.

Color and Texture of Artwork

Please note that the colors and textures of the artwork shown on screen may differ slightly from the actual artwork.